Angieslist.com review
Ron did an excellent job. He was on time and the price was more than fair. Could not believe how well the carpet clean machine worked. I'll never use anyone else.
William
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We have been using Brian and his company since he first started his company business. We can't say enough about how great they are. The first thing that impressed us
was was their professionalism. They came in uniforms and actually wear booties. Their equipment is clean and they are careful about the way the hoses drag across the
flooring, especially around corners and door jams where scaring could occur. Our wall to wall Berber carpeting always looks brand new when they have completed the job
and their people are always courteous and friendly. Every time we've used them they have been here on time and they complete their work in a timely manner. Did I mention
that their prices are very reasonable? You won't be sorry should you decide to go with Priority Carpet Cleaning as they are top notch.
Happy customers in Auburn. The Williams
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Your company and your employees did an excellent job! Our carpeting
looks new and you are highly recommended to our neighbors and friends.
we'll definitely use you for
our other properties when needed. Great staff, great job! Mike and
Patti Gilbert, Granite Bay (gilberts @starstream.net
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The Priority Carpet and Tile Cleaning service cleaned the carpets in all four rooms of my rental home. The technician pre-treated all spots and thoroughly steam cleaned
each room.
I found the company listed on Angie's List with a large number of positive reports so I decided to give them a try. The Priority Carpet and Tile Cleaning receptionist was
extremely professional and friendly on the phone and scheduled the carpet cleaning service right away with the offer of the whole-house special of $199. The cleaning
technician, Thomas arrived punctually and was thorough, personable and professional. I paid at the end of the job with a check. The carpets look like new! I will definitely
use Priority in the future... I highly recommend them! They also sent a complete invoice via email.
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Dear Brian,
I wish to comment on the fabulous job that Thomas did cleaning the carpets in my rental! He was thorough, personable and yet professional. Please give him my regards! I
will highly recommend Priority in the future. And, thanks for sending the invoice.
Sincerely,
Connie Spickelmier
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Hi Brian:
Tks. for the attachment and I'll definitely keep you in mind when it's time to get our carpets cleaned. I'd write a review but I have to sign up for Yelp and Google with all kinds
of info. so let me think about that. However, you certainly have my permission to put me down as a satisfied customer and to use me as a reference in regards to the tile
cleaning and grout sealing that Ron did.
Madeline
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Date April 20, 2010
As a real estate professional I need reliable vendors who do great work for a reasonable price. I have been recommending Brian and Priority Carpet and Tile Cleaning to my
clients for years and they are so happy with the referral it makes me look good.
I also have been using them in my own home and I couldn't be happier with the results, the price or the professionalism.
Rob Baxley
Lyon Real Estate
Website
Report Date: May 01, 2010 Member:Debra Craig
Hire Again: Yes .
The family room and stairwell carpet were both cleaned. Neither have been cleaned since the construction of the home (10 years). At the completion of the job the carpet
looked almost new. There were many areas that showed wear from daily traffic, as well as an area that coffee had been spilled. The job was more than my expectations. I
also had them give me an estimate for our master bedroom and bath, which I intend to have done in the near future. Thanks for the excellent work. I am extremely pleased.
Member Comments: Our scheduled job was for 9 AM. Brian, the owner, arrived at 8:30 AM and was ready to review the areas that needed cleaning to provide an estimate. If
we were unhappy with the estimate then that would have been the end. The estimate was more than reasonable, especially given the quality of the job. The job was
completed within an hour and dried within a couple of hours. Brian did advise that the area with the coffee stain may take longer to dry since he had to treat the area more
than once. I am pleased and will be contacting Brian in the near future to clean the master bedroom and bath.
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Report Date: March 20, 2010 Member:Joyce Romine
Hire Again: Yes.
I had the carpets cleaned in two rooms, as well as a carpeted staircase.Member Comments: I decided to only have two rooms cleaned, and see how the work went. Not only
was the work done well, but some spots that seemed to disappear in past cleanings only to come back when the carpet dried, are gone and have not come back. Hooray!
The carpet dried more quickly than carpet cleaning companies I have used before. Overall, I would call this a VERY GOOD job, and will certainly use this company again.
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Report Date: March 12, 2010 Member:Cynthia Poonamallee
Hire Again: Yes.
Carpet cleaning throughout home.Member Comments: Very professional, quality work and very easy to contact.
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Report Date: Dec 23, 2009 Member:Maggie Walker
Hire Again: Yes.
Whole house carpet cleaning.Member Comments: My experience with Brian and Service 1 was excellent! I called him on Friday, he had time to do the job on Sat. and he
showed up when he said he would, completed the job, and understood everything I was saying and did exactly what I wanted him to do. My carpets look great and new.
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Report Date: Dec 18, 2009 Member:Laura Nonnenmacher
Carpet Cleaning Work Done: Yes
Completed Date: June 12, 2009Hire Again: Yes.
We were moving out of a rental and needed the whole house (2 stories and stairway) cleaned. This is a big house with lots of carpet.Member Comments: I called and was
treated very courteously. They were able to schedule my cleaning on short notice (4 days). The technician showed up right on time, gave me a reasonable estimate, and it
took about 2 hours to do the whole house. The carpet looks great and the technician was friendly and professional. I'll call this company again, for sure!
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Report Date: September 29, 2009 Member:MYRON GILBERT
Carpet CleaningCategory: Upholstery CleaningCategory: Floor Cleaning/Polishing/WaxingWork Done: Yes
Completed Date: September 26, 2009 Hire Again: Yes.
Priority cleaned our carpeting and floor rugs, cleaned our couches in the family room, and cleaned the entire entrance way and half-bath marble. A huge plant had been
sitting in yhe entrance way and a large hard water stain was left by the plant, which Priority discovered when they moved the plant to clean the marble. They actually got down
on their knees and worked the stain out of the marble! After the entire marble floor was clean, they polished it; now our carpeting, rugs, couches, and marble floor look great -
thanks to Priority.Member Comments: Everything was done with pride and professionalism. Excellent team we would recommend to anyone.
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Report Date: October 10, 2009 Member:Tina Lucas
Completed Date: October 02, 2009Hire Again: Yes.
Cleaned the carpets in my home, including 14 stairs, and applied stain repellant on the stairs. Cleaned the tile entryway adjacent to the garage and cleaned an upholstered
chair.Member Comments: Brian and his employee did an excellent job. They were punctual and professional. My husband and I were amazed at how clean they were able to
get our tile entryway. It looked like it was brand new. They also did a very nice job on the carpet.
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Report Date: October 26, 2009 Member:Corkie Matson
Completed Date: October 21, 2009 Hire Again: Yes.
Cleaned, deodorized, repaired and reinstalled the family room carpet. Member Comments: My family room carpet had pet stains and a faint odor. I ripped it up to view the
damage underneath and pulled up the pad. My attempts to clean it only ruined the carpet and created a noxious ammonia odor. I thought I would have to replace the entire
carpet in that room. Ron assessed the damage and reassured me that he could fix the problem. He cleaned and deodorized the carpet and installed a new pad underneath.
He then repaired the areas I damaged when I pulled the carpet up and meticulously reinstalled the entire area. The smell returned in one area and he came back and
retreated it. The smell is gone, the carpet is back in place and no one can tell where the damage was. Ron was friendly, knowledgable and professional. He explained the
steps he would take and got my approval with each step. He is a perfectionist and I am so impressed with the quality of his work.
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Report Date: November 02, 2009 Member:Jennifer Kirschten
Completed Date: November 02, 2009 Hire Again: Yes.
I had all of the carpet in my house cleaned and some specific stains treated. Member Comments: Excellent job. Would use them again. Brian and Ron were very
responsive.
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Report Date: December 06, 2009 Member:ROBERT NILSSON
Completed Date: November 21, 2009Hire Again: Yes.
Excellent experience. Price was very reasonable. Their responsiveness, punctuality & professionalism was excellent. Member Comments: They were punctual & did an
outstanding job!!
Report Date: February 04, 2010 Member:SCOTT SMITH
Completed Date: February 03, 2010Hire Again: Yes
Carpet cleaning of entire house
Member Comments: Exceptional service from beginning to end. Brian, the owner, returned my initial call very quickly and thoroughly explained their services. Ron, their lead
tech, did the job and called prior to arriving, and went over everything before starting to work. Made sure our expectations were discussed beforehand, and made sure we
were happy after he was done. If we had known about Priority Carpet and Tile Cleaning before, we wouldn't have waited so long to have our carpets cleaned!
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Report Date: February 11, 2010 Member:Randy Hall
Category: Carpet Cleaning
Completed Date: September 25, 2009 Hire Again: Yes
Carpet cleaning on a hallway and living room Member Comments: These guys were great! Very professional and fast. Two guys showed up (one was the owner) and
immediately got to work. I had already moved most furniture out of the room being cleaned for which they expressed gratitude. As they were cleaning they noticed the carpet
edge leading to another room hadn't been properly fixed. One guy went to the truck and got a strip of carpet tack and the carpet puller and properly affixed the carpet. They
didn't ask for anything additional for the extra work! I was very impressed. Carpet looked great, too. Will absolutely use them again!
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Report Date: February 12, 2010 Member:Chris Anderson
Category: Carpet Cleaning
Completed Date: January 28, 2010 Hire Again: Yes
Cleaned carpets in my new house a few days before I moved in.Member Comments: Brian was extremely professional and easy to get it touch with by phone (even after
hours). I called him a few days before I needed the work done and he happily agreed. When I asked for a general quote (4bd/2br/1600sqft) He told me that they were having
a special for 3 rooms at $89 + any remaining rooms and hallways. The only reason I gave a B for punctuality (which perhaps should have been an "F" is because I had to
drive all the way from Sacramento to Rocklin to let the carpet cleaners into the house and when I was pulling into my new neighborhood in Rocklin I revieved a call from
Brian apologizing and letting me know they may be a couple hours late. I told him I wouldn't be able to wait around, so I hid a key and headed back to Sac. He called me later
that evening saying they were not able to make it out there, but asked if they could do it first thing the next morning for a flat rate of $89.00! The one other issue I had was that
after we moved in a neighbor came by and said that we better check our fire alarms because it was going off like crazy for 24hrs after the carpet guys left! This slip in
professionalism dinged Priority from an A to a B. As far a quality, the carpets were in pretty good condition to begin with, but it still looked like they did a very nice job. They
were soft and fluffy when we moved in! I will use Priority again, but I will make sure I'm living in the house first!
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Report Date: April 02, 2010 Member:Phillip Darling
109 Cloud Touch Ct
Completed Date: February 19, 2010 Hire Again: Yes
carpet cleaning and tile sealing Member Comments: Really stood behind their work and took of us very well.
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by Elaine
By Elaine - Oct 29, 2009
I have a large tiled area in the kitchen and eating area that needed cleaning and sealing. Priority Carpet came out quickly and did a thorough, professional job. The tile and
grout looks so much better now and I am ready for the holidays. I highly recommend this company and their services. Very friendly and reliable as well.
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Outstanding Job!
By Gina - Dec 23, 2009
I rent out a home in the Sacramento area. Before the latest tenants took occupancy, I replace the carpet throughout the entire house. The tenants where only there for a few
months but had completely destroyed the carpet. With the economy the way it is, replacing the carpet would have really strained my finances. I decided to give Priority Carpet
cleaning a shot. A friend of mine had used them and highly recommended their services. When I phoned the company to inquire about the cost, the staff was unbelievably
understanding to my plight. I explained that I reside in the bay area and really needed someone I could rely on. The owner of the company called me back and said he would
personally handle the estimate himself. I was shocked at house quick he got a crew out to my house to clean the carpets but I was even MORE surprised at how my carpet
came out. It was back to normal! They even managed to get the candle wax out of the carpet! I ... More »
I rent out a home in the Sacramento area. Before the latest tenants took occupancy, I replace the carpet throughout the entire house. The tenants where only there for a few
months but had completely destroyed the carpet. With the economy the way it is, replacing the carpet would have really strained my finances. I decided to give Priority Carpet
cleaning a shot. A friend of mine had used them and highly recommended their services. When I phoned the company to inquire about the cost, the staff was unbelievably
understanding to my plight. I explained that I reside in the bay area and really needed someone I could rely on. The owner of the company called me back and said he would
personally handle the estimate himself. I was shocked at house quick he got a crew out to my house to clean the carpets but I was even MORE surprised at how my carpet
came out. It was back to normal! They even managed to get the candle wax out of the carpet! I still don't know how they managed that! I will never use anyone other then
Priority Carpet cleaning again and highly recommend them! Thanks guys! « Hide
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Delivered on their promise!
By dave - Sep 21, 2009
I am happy to say that Priority Carpet and Tile Cleaning delivered on their promise; great service with great results! Nice to know that the old way of doing business has not
died!
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I highly recommend Priority Carpet Cleaning...
By Adam - Sep 18, 2009
Priority Carpet Cleaning has done a fantastic job for me on numerous occasions. One time I flooded my front room and within twenty minutes of calling them someone
showed up to suck out all the water out of my front room. I though they would charge me hundreds of dollars for the emergency work but to my surprise the charges were
quite reasonable. They are always very courteous and helpful when they come to clean my carpets. I would recommend them to anyone including my own family. Priority One
is the best Carpet Cleaner that I have ever had clean my carpets.
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Quality Service!
By Brian Webb - Sep 8, 2009
Priority Carpet and Tile Cleaning is the only company I refer to my friends and family. They do a fantastic job cleaning carpet and tile but more importantly they provide the
best customer service anyone could ask for. It's nice to know that when I refer them to people I know they are in good hands.
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I <3 Priority Carpet and Tile Cleaning
By Kari - Sep 1, 2009
Priority Carpet & Tile Cleaning cleaned my carpets the other day, and I was floored by how great they look, they look brand new again. They did a better job than anybody else
I have ever used. They were professional, friendly, very resonably priced, and will never use anybody else again!
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Outstanding Service!!!
By Dr. Charles - Sep 1, 2009
They do a fantastic job!! I will recomend Priority to everyone that I know
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The Best Carpet Cleaning in the Sacramento...
By Nancy - Sep 7, 2009
Priority Carpet and Time Cleaning is hands down the best if have ever worked with!!! Not only do the leave your carpets squeaky clean, they have come to my rescue with
water damage in my home. They were able to get all the water out and prevent additional damage. Simply the best in the entire Sacramento region!!! Nancy Allardyce SPHR-
CA Allardyce Resources LLC www.ARHumanResources.com Putting the Human Back in Human Resources
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Amazing
By Shirley - Aug 7, 2009
I still can't belive I don't have to replace the carpet! I wish I would have done it sooner. Priority Carpet I will never lose your number!
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ServiceMagic.com Verified Rating for...
By Elk Grove, CA
The work will not be done until this Saturday so it is premature to rate the work. So far the experience has been very favorable. All followup questions have been answered
honestly even when the response benefited another company. ...
www.servicemagic.com/rfs/.../emRating.jsp?XM_SP...
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FRANKLIN & JUDIANA
Hire Again: Yes.
Overall, we are very happy with the carpet cleaning result. We had a very good experience. :) I'd recommend Brian for any carpet cleaning. He's very easy to talk to and he is
very prompt and professional. I'd definitely use him again when I need carpet cleaning.
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(Our old name was Service 1 Carpet and Tile Cleaning)
Report Date: September 10, 2007 Member:TAMMY LATOUR
Hire Again: Yes.
Service 1 cleaned all the carpet in my 2900 square foot home.Member Comments: Service 1 was awesome. They arrived right on time and were friendly and gracious. They
were respectful of my home and finished in a prompt manner. They made the whole experience pleasant one and worry free. My carpet looks great.
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Report Date: January 12, 2007 Member:LESLIE HAYNES
Hire Again: Yes.
Had him come to our empty duplex for the second time in 6 months (tenant vacancy). He cleaned a living room, dining room, hallway, master bedroom and guest bedroom
in one hour, from start to finish. His assistant worked on extensive stains in the dining/living area. By the time they were finished the carpet looked brand new. (It was an
upgrade carpet purchased only 2-1/2 years ago, though it looked much older before Service 1).Member Comments: Since Brian answered our very specific questions over
the phone before he came out, he set up promptly when he arrived & went straight to work.
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| You Deserve The Very Best In Customer Service |
| "Priority Carpet came out quickly and did a thorough, professional job" - Elaine |
| "Excellent job. Would use them again" -Jennifer |
| "Carpet looked great, too. Will absolutely use them again!" -Randy |
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| 1500 West El Camino Ave Sacramento, CA. 95833 |
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